1. Prior to testing, turn off any ad blockers or tracking blockers (e.g. Ghostery) in your browser.
2. Ensure “_SGTRACKINGID” is not displaying on product pages. If you see “_SGTRACKINGID” followed by a string of characters, this means that your theme is not hiding product attributes that start with an underscore as
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Shopify suggests. Please see Hide Line Item Properties from Shopify Provided documentation.
3. Running a test purchase – Expected outcome:
- Make a Test Purchase: Take note of the donation amount listed and cause supported before checkout.
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Post-conversion: After a successful conversion the customer will be shown the post-conversion share modal. Use this modal to verify the correct donation amount and cause are displayed.
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Data on the dashboard: The purchase should also be displayed in your dashboard. (Note: Shopify does not count today in the present date range.)
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Data on reporting: You will also see a donation created on the donations report page with the order id. Check that the donation and nonprofit chosen is displayed correctly.
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Note: Portfolio donations are split into individual Nonprofits and the donation amount split evenly. Orders with Portfolios selected to receive a donation will all share the same order number.
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4. Check for z-index, global typeface, padding settings to ensure that the widget is displayed optimally.