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If I Have a Product-Level Cause Set, Does My Featured Cause Still Receive a Donation?

Overview

When you are using product-level cause donations, you are able to set either one cause portfolio or up to four individual nonprofits on each product. 

Once you set product-level causes, these cause selections will override your global featured causes. If you would like to revert back to your global featured causes on a specific product, you can either delete these causes or click the Reset Causes button when editing that specific product.

 

Example:

Let’s say you have Feeding America set as one of your global featured causes and you also set a product-level cause of One Tree Planted on a specific t-shirt. If your customer places an order with only that specific t-shirt, their order would generate a donation for One Tree Planted.

If they placed an order with that t-shirt and another product that does not have a product-level cause set, both One Tree Planted and Feeding America would generate a donation.